The Importance of Context for Sentiment Analysis in Dialogues

The Importance of Context for Sentiment Analysis in Dialogues

Sentiment Analysis (SA) can be applied to dialogues to determine the emotional tone throughout the conversation. This is beneficial for dialogue systems because it may improve human-computer interaction. For instance, in case of negative sentiment, the system may switch to a human operator who can h...

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Bibliographic Details
Main Authors: Isabel Carvalho, Hugo Goncalo Oliveira, Catarina Silva
Format: Article
Language:English
Published: IEEE 2023-01-01
Series:IEEE Access
Subjects:
Sentiment analysis
dialogue analysis
context awareness
natural language processing
deep learning
machine learning
Online Access:https://ieeexplore.ieee.org/document/10216289/

Internet

https://ieeexplore.ieee.org/document/10216289/

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