The Importance of Context for Sentiment Analysis in Dialogues
Sentiment Analysis (SA) can be applied to dialogues to determine the emotional tone throughout the conversation. This is beneficial for dialogue systems because it may improve human-computer interaction. For instance, in case of negative sentiment, the system may switch to a human operator who can h...
Main Authors: | Isabel Carvalho, Hugo Goncalo Oliveira, Catarina Silva |
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Format: | Article |
Language: | English |
Published: |
IEEE
2023-01-01
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Series: | IEEE Access |
Subjects: | |
Online Access: | https://ieeexplore.ieee.org/document/10216289/ |
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