KETERKAITAN ATMOSPHERIC, JOY DAN CUSTOMER LOYALTY PENGUNJUNG TRANS STUDIO BANDUNG
Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh atmospheric terhadap customer loyalty melalui joy pada pengunjung Trans Studio Bandung. Penelitian ini menggunakan SEM dengan LISREL 8.7. Teknik pengambilan sampel yang digunakan adalah convenience sampling. Penelitian ini menggunak...
Main Authors: | Dewi Anggraeni, Dudi Anandya, Silvia Margaretha |
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Format: | Article |
Language: | English |
Published: |
Petra Christian University
2014-01-01
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Series: | Jurnal Manajemen dan Wirausaha |
Subjects: | |
Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/18924 |
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