Hospitalidade em festivais: avaliação comparada das Oktoberfest de Munique (RFA) e Blumenau (SC/Brasil)
The study of hospitality allows the understanding of the human relationships at the time of receiving the other and has become important concept to understand the perception of quality and customer satisfaction. Increased interest in festivals has led organizers to devote more attention to it. This...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Instituto de Investigación Social y Turismo
2016-01-01
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| Series: | PASOS Revista de Turismo y Patrimonio Cultural |
| Online Access: | http://www.redalyc.org/articulo.oa?id=88143642015 |