THE BUS TRANSPORTATION ISSUE AND PEOPLE SATISFACTION WITH PUBLIC TRANSPORT IN HO CHI MINH CITY
Passenger satisfaction was considered as one of the most significant and primary factors in any service and industry field because of the direct relationship with passenger’s retention. According to recent study and estimates, the market share of urban public transport for buses was 41.3%, taxis w...
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| Format: | Article |
| Language: | English |
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Zibeline International
2019-03-01
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| Series: | Journal of Mechanical Engineering Research and Developments |
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| Online Access: | https://jmerd.org.my/Paper/Vol.42,No.1(2019)/10-16.pdf |