A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries

The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) i...

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Bibliographic Details
Main Authors: Mehmet Tolga Taner, Gamze Kagan, Ibrahim Sahbaz, Engin Erbas, Sabahat Beyza Kagan
Format: Article
Language:English
Published: EconJournals 2013-12-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/668