A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries

The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) i...

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Main Authors: Mehmet Tolga Taner, Gamze Kagan, Ibrahim Sahbaz, Engin Erbas, Sabahat Beyza Kagan
Format: Article
Language:English
Published: EconJournals 2013-12-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/668
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author Mehmet Tolga Taner
Gamze Kagan
Ibrahim Sahbaz
Engin Erbas
Sabahat Beyza Kagan
author_facet Mehmet Tolga Taner
Gamze Kagan
Ibrahim Sahbaz
Engin Erbas
Sabahat Beyza Kagan
author_sort Mehmet Tolga Taner
collection DOAJ
description The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the refractive surgeons, type of microkeratome and hygiene of microkeratome were identified to be Critical-to-Quality (CTQ) factors for a successful LASIK surgery. The most frequent complications of LASIK surgeries were found to be dry eye syndrome, subconjunctival haemorrhage and flap edge melt. The process sigma level was found to be 3.7135. Keywords: Six Sigma; ophthalmology; refractive surgery; complications JEL Classifications: I120; L15
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spelling doaj.art-36cf93eca74d4083908fb25d7ce6c0ca2023-02-15T16:20:09ZengEconJournalsInternational Review of Management and Marketing2146-44052013-12-0141A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) SurgeriesMehmet Tolga Taner0Gamze KaganIbrahim SahbazEngin ErbasSabahat Beyza KaganUskudar University The purpose of this study is to show how a private eye care center in Turkey developed a Six Sigma infrastructure to investigate the root causes of complications occuring during LASIK surgeries. To analyze the collected data, main tools of Six Sigma’s Define-Measure-Analyze-Improve-Control(DMAIC) improvement cycle such as SIPOC table, Fishbone Diagram and, Failure, Mode and Effect Analysis were implemented. Experience of the refractive surgeons, type of microkeratome and hygiene of microkeratome were identified to be Critical-to-Quality (CTQ) factors for a successful LASIK surgery. The most frequent complications of LASIK surgeries were found to be dry eye syndrome, subconjunctival haemorrhage and flap edge melt. The process sigma level was found to be 3.7135. Keywords: Six Sigma; ophthalmology; refractive surgery; complications JEL Classifications: I120; L15 https://econjournals.com/index.php/irmm/article/view/668
spellingShingle Mehmet Tolga Taner
Gamze Kagan
Ibrahim Sahbaz
Engin Erbas
Sabahat Beyza Kagan
A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
International Review of Management and Marketing
title A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
title_full A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
title_fullStr A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
title_full_unstemmed A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
title_short A Preliminary Study for Six Sigma Implementation in Laser in Situ Keratomileusis (LASIK) Surgeries
title_sort preliminary study for six sigma implementation in laser in situ keratomileusis lasik surgeries
url https://econjournals.com/index.php/irmm/article/view/668
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