Customer Satisfaction of Shiraz Water and Wastewater Company: Application of the Kano Model
Today, customer satisfaction is one of the main issues that water and wastewater companies must consider. In this regard, it is crucial to identify effective strategies to increase customer satisfaction. Therefore, the aim of this research was to evaluate the satisfaction of the subscribers of Shira...
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| Format: | Article |
| Language: | English |
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Water and Wastewater Consulting Engineers Research Development
2024-04-01
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| Series: | آب و فاضلاب |
| Subjects: | |
| Online Access: | https://www.wwjournal.ir/article_194124_dd0d6e5fb173adc6f37a90c9809b3cb0.pdf |