The Impact Of Service Innovation On Customer Satisfaction In Prodia Health
The era of Digital-Based Industry 4.0 has changed the company's strategic plans so that companies need to compete through increasing service innovation. To facilitate services for customers, Prodia Health Care creates a website and application to facilitate registration, payment, receipt of res...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Medan Area
2020-11-01
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| Series: | JKBM (Jurnal Konsep Bisnis dan Manajemen) |
| Subjects: | |
| Online Access: | https://ojs.uma.ac.id/index.php/bisman/article/view/4434 |