Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature

Abstract Background Effective communication between patients-clinicians, supervisors-learners and facilitators-participants within a simulation is a key priority in health profession education. There is a plethora of frameworks and recommendations to guide communication in each of these contexts, an...

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Main Authors: Matthew Jon Links, Leonie Watterson, Peter Martin, Stephanie O’Regan, Elizabeth Molloy
Format: Article
Language:English
Published: BMC 2020-02-01
Series:BMC Medical Education
Subjects:
Online Access:https://doi.org/10.1186/s12909-019-1922-2
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author Matthew Jon Links
Leonie Watterson
Peter Martin
Stephanie O’Regan
Elizabeth Molloy
author_facet Matthew Jon Links
Leonie Watterson
Peter Martin
Stephanie O’Regan
Elizabeth Molloy
author_sort Matthew Jon Links
collection DOAJ
description Abstract Background Effective communication between patients-clinicians, supervisors-learners and facilitators-participants within a simulation is a key priority in health profession education. There is a plethora of frameworks and recommendations to guide communication in each of these contexts, and they represent separate discourses with separate communities of practice and literature. Finding common ground within these frameworks has the potential to minimise cognitive load and maximise efficiency, which presents an opportunity to consolidate messages, strategies and skills throughout a communication curriculum and the possibility of expanding the research agenda regarding communication, feedback and debriefing in productive ways. Methods A meta-synthesis of the feedback, debriefing and clinical communication literature was conducted to achieve these objectives. Results Our analysis revealed that the concepts underlying the framework can be usefully categorised as stages, goals, strategies, micro-skills and meta-skills. Guidelines for conversations typically shared a common structure, and strategies aligned with a stage. Core transferrable communication skills (i.e., micro-skills) were identified across various types of conversation, and the major differences between frameworks were related to the way that power was distributed in the conversation and the evolution of conversations along the along the path of redistributing power. As part of the synthesis, an overarching framework “prepare-EMPOWER enact” was developed to capture these shared principles across discourses. Conclusions Adopting frameworks for work-based communication that promote dialogue and empower individuals to contribute may represent an important step towards learner-centred education and person-centred care for patients.
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spelling doaj.art-3761804df0f941d78bd83aad39f5f6462022-12-21T22:01:21ZengBMCBMC Medical Education1472-69202020-02-0120111610.1186/s12909-019-1922-2Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literatureMatthew Jon Links0Leonie Watterson1Peter Martin2Stephanie O’Regan3Elizabeth Molloy4Gold Coast University Hospital and Health ServiceSydney Clinical Skills and Simulation Centre, Royal North Shore Hospital SydneyDeakin University Faculty of Health, School of MedicineSydney Clinical Skills and Simulation Centre, Royal North Shore Hospital SydneyDepartment of Medical Education, University of MelbourneAbstract Background Effective communication between patients-clinicians, supervisors-learners and facilitators-participants within a simulation is a key priority in health profession education. There is a plethora of frameworks and recommendations to guide communication in each of these contexts, and they represent separate discourses with separate communities of practice and literature. Finding common ground within these frameworks has the potential to minimise cognitive load and maximise efficiency, which presents an opportunity to consolidate messages, strategies and skills throughout a communication curriculum and the possibility of expanding the research agenda regarding communication, feedback and debriefing in productive ways. Methods A meta-synthesis of the feedback, debriefing and clinical communication literature was conducted to achieve these objectives. Results Our analysis revealed that the concepts underlying the framework can be usefully categorised as stages, goals, strategies, micro-skills and meta-skills. Guidelines for conversations typically shared a common structure, and strategies aligned with a stage. Core transferrable communication skills (i.e., micro-skills) were identified across various types of conversation, and the major differences between frameworks were related to the way that power was distributed in the conversation and the evolution of conversations along the along the path of redistributing power. As part of the synthesis, an overarching framework “prepare-EMPOWER enact” was developed to capture these shared principles across discourses. Conclusions Adopting frameworks for work-based communication that promote dialogue and empower individuals to contribute may represent an important step towards learner-centred education and person-centred care for patients.https://doi.org/10.1186/s12909-019-1922-2CommunicationSkillsEducationTrainingSupervisionSimulation
spellingShingle Matthew Jon Links
Leonie Watterson
Peter Martin
Stephanie O’Regan
Elizabeth Molloy
Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
BMC Medical Education
Communication
Skills
Education
Training
Supervision
Simulation
title Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
title_full Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
title_fullStr Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
title_full_unstemmed Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
title_short Finding common ground: meta-synthesis of communication frameworks found in patient communication, supervision and simulation literature
title_sort finding common ground meta synthesis of communication frameworks found in patient communication supervision and simulation literature
topic Communication
Skills
Education
Training
Supervision
Simulation
url https://doi.org/10.1186/s12909-019-1922-2
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