Managing Consumer Behaviour. Visitor Satisfaction Regarding the Tourist Offer in Berzasca
In this paper we have tried to make an analysis of the operational and conceptual definitions of consumer satisfaction encountered in the specialized literature and the main objective is to identify the level of satisfaction of consumers with the touristic offer in Berzasca.
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Editura Eftimie Murgu
2022-12-01
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| Series: | Robotica & Management |
| Subjects: | |
| Online Access: | https://rm.reviste.ubbcluj.ro/wp-content/uploads/2023/01/RM_2022_2_Pag_44_Dinu_L.pdf |