Level of service at airport passenger terminals
Airport terminals are designed by level of service standards which are regulated by International Air Transport Association (IATA). Level of service offered to passengers, regarding to the primary processes, is not necessarily equivalent to the level of service perceived by them. The fact that passe...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Savez inženjera i tehničara Srbije
2016-01-01
|
Series: | Tehnika |
Subjects: | |
Online Access: | http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2016/0040-21761603449T.pdf |