Level of service at airport passenger terminals

Airport terminals are designed by level of service standards which are regulated by International Air Transport Association (IATA). Level of service offered to passengers, regarding to the primary processes, is not necessarily equivalent to the level of service perceived by them. The fact that passe...

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Bibliographic Details
Main Authors: Tasić Tamara D., Mirković Bojana D.
Format: Article
Language:English
Published: Savez inženjera i tehničara Srbije 2016-01-01
Series:Tehnika
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2016/0040-21761603449T.pdf