Introducing problem-based learning to undergraduate IT service management course: student satisfaction and work performance

This paper describes the implementation of problem-based learning (PBL) principles in an undergraduate IT service management course, followed by the results about student satisfaction and work performance. The results indicate the students’ general satisfaction with the course implementation, as wel...

Full description

Bibliographic Details
Main Authors: Katarina Pažur Aničić, Renata Mekovec
Format: Article
Language:English
Published: Aalborg University Open Publishing 2016-12-01
Series:Journal of Problem Based Learning in Higher Education
Subjects:
Online Access:https://journals.aau.dk/index.php/pbl/article/view/1409