Improving accessibility for outpatients in specialist clinics: reducing long waiting times and waiting lists with a simple analytic approach

Improving accessibility for outpatients in specialist clinics: reducing long waiting times and waiting lists with a simple analytic approach

Abstract Background Lack of resources is often cited as a reason for long waiting times and queues in health services. However, recent research indicates these problems are related to factors such as uncoordinated variation of demand and capacity, planning horizons, and lower capacity than the poten...

Full description

Bibliographic Details
Main Authors: Karl Arne Johannessen, Nina Alexandersen
Format: Article
Language:English
Published: BMC 2018-11-01
Series:BMC Health Services Research
Subjects:
Waiting time
Quality improvement
LEAN
Outpatient booking
Planning horizon
Physician productivity
Online Access:http://link.springer.com/article/10.1186/s12913-018-3635-3

Internet

http://link.springer.com/article/10.1186/s12913-018-3635-3

Similar Items