Digital Public Relations Program Management to Improving Customer Service Quality

Digital Public Relations Program Management to Improving Customer Service Quality

Digital public relations are a new concept adopted in state corporate management. With form Customer Service Implementation Units (UP3), there is a numbers staff team that manages corporate media social accounts with different expertise backgrounds. Hence, it is important to establish engagement sta...

Full description

Bibliographic Details
Main Authors: Dhea Vani Safli, Anindita Susilo, Melly Ridaryanthi
Format: Article
Language:English
Published: Paragraphs Media Publishing 2023-03-01
Series:Paragraphs Communication Update
Subjects:
digital public relations
social media
communication
customers service
Online Access:https://theparagraphs.org/article/doi/10.59260/pcommu.2023.13253006

Internet

https://theparagraphs.org/article/doi/10.59260/pcommu.2023.13253006

Similar Items