Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
In 2009, the leadership of the Children’s University Medical Group (<em>CUMG</em>) embarked on an effort to answer the question, “What would it take to promote and foster a culture of service amongst the medical staff?” The challenge was to engage the physician group in leading patient a...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2014-04-01
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| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol1/iss1/11 |