Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic

The impact of the COVID-19 pandemic has changed the condition of the media industry both in terms of economy and existence. This research aims to determine the state of the social media communication strategy KapanLagi Youniverse as a media group in Indonesia to strengthen brand equity. The theoreti...

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Main Authors: Pratiwi Sefya Dian, Husna Nisrin, Savitri Galuh Ayu, Amalia H. Adhi Murti Citra
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/63/e3sconf_icobar23_02145.pdf
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author Pratiwi Sefya Dian
Husna Nisrin
Savitri Galuh Ayu
Amalia H. Adhi Murti Citra
author_facet Pratiwi Sefya Dian
Husna Nisrin
Savitri Galuh Ayu
Amalia H. Adhi Murti Citra
author_sort Pratiwi Sefya Dian
collection DOAJ
description The impact of the COVID-19 pandemic has changed the condition of the media industry both in terms of economy and existence. This research aims to determine the state of the social media communication strategy KapanLagi Youniverse as a media group in Indonesia to strengthen brand equity. The theoretical foundation of this research is using the Circular Model of SoMe for Social Communications and Brand Equity’s dimension Theory. The research method used in this research is qualitative research with the design of a study case, in which the data is collected by interview and observation. This research shows that in the pandemic situation KapanLagi Youniverse (KLY) could rise by strengthening its existence as a media group in Indonesia. The social media communication strategy of KapanLagi Youniverse uses the aspect of sharing (cross-platform social media and type of content), optimize (PESO model), manage (media monitoring and user experience), and engage (interactivity and media community approach) in strengthening brand equity.
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spelling doaj.art-38d8b11644a0475b9c13373ba26e7dcf2023-09-26T10:11:44ZengEDP SciencesE3S Web of Conferences2267-12422023-01-014260214510.1051/e3sconf/202342602145e3sconf_icobar23_02145Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 PandemicPratiwi Sefya Dian0Husna Nisrin1Savitri Galuh Ayu2Amalia H. Adhi Murti Citra3Public Relations Department, Faculty of Digital Communication and Hotel & Tourism, Bina Nusantara UniversityPublic Relations Department, Faculty of Digital Communication and Hotel & Tourism, Bina Nusantara UniversityPublic Relations Department, Faculty of Digital Communication and Hotel & Tourism, Bina Nusantara UniversityPublic Relations Department, Faculty of Digital Communication and Hotel & Tourism, Bina Nusantara UniversityThe impact of the COVID-19 pandemic has changed the condition of the media industry both in terms of economy and existence. This research aims to determine the state of the social media communication strategy KapanLagi Youniverse as a media group in Indonesia to strengthen brand equity. The theoretical foundation of this research is using the Circular Model of SoMe for Social Communications and Brand Equity’s dimension Theory. The research method used in this research is qualitative research with the design of a study case, in which the data is collected by interview and observation. This research shows that in the pandemic situation KapanLagi Youniverse (KLY) could rise by strengthening its existence as a media group in Indonesia. The social media communication strategy of KapanLagi Youniverse uses the aspect of sharing (cross-platform social media and type of content), optimize (PESO model), manage (media monitoring and user experience), and engage (interactivity and media community approach) in strengthening brand equity.https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/63/e3sconf_icobar23_02145.pdf
spellingShingle Pratiwi Sefya Dian
Husna Nisrin
Savitri Galuh Ayu
Amalia H. Adhi Murti Citra
Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
E3S Web of Conferences
title Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
title_full Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
title_fullStr Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
title_full_unstemmed Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
title_short Social Media Communication Strategy of Kapanlagi Youniverse in Strengthening Brand Equity in The Era of The Covid-19 Pandemic
title_sort social media communication strategy of kapanlagi youniverse in strengthening brand equity in the era of the covid 19 pandemic
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/63/e3sconf_icobar23_02145.pdf
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