Comparing Data-Driven Methods for Extracting Knowledge from User Generated Content

This study aimed to compare two techniques of business knowledge extraction for the identification of insights related to the improvement of digital marketing strategies on a sample of 15,731 tweets. The sample was extracted from user generated content (UGC) from Twitter using two methods based on k...

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Bibliographic Details
Main Authors: Jose Ramon Saura, Ana Reyes-Menendez, Ferrão Filipe
Format: Article
Language:English
Published: Elsevier 2019-09-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/5/4/74