PENGARUH KINERJA KARYAWAN TERHADAP KEPUASAN, KEPERCAYAAN, DAN KESETIAAN PELANGGAN

The reason for customers that may be more loyal to a service's brand is the recognition of their need by the service producers or sellers. Therefore, a customers may show greater brand loyalty in order to cultivate a satisfying relationship with the seller. The research will identify perceived...

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Bibliographic Details
Main Authors: S. Pantja Djati, Didit Darmawan
Format: Article
Language:English
Published: Petra Christian University 2005-01-01
Series:Jurnal Manajemen dan Wirausaha
Subjects:
Online Access:http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/16135