Implementation of Quality Management towards the Internal Service Quality and Trust in Management and its Impact on Job Satisfaction: The Role of Moderation of the National Health Insurance System

This research aims to explain the effects of the Implementation of Quality Management towards the Internal Services quality and Trust in Management and its Impact on Health Workers’ Job Satisfaction and to examine the role of moderation variable of the national health insurance system. The method u...

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Bibliographic Details
Main Authors: Ridwan Tonny Hasiholan Pane, Djoko Setyadi, Titik Rosnani
Format: Article
Language:English
Published: EconJournals 2022-05-01
Series:International Review of Management and Marketing
Subjects:
Online Access:https://econjournals.com/index.php/irmm/article/view/13015