Word of Mouth Marketing and the Impact on Banks’ Portfolio of Clients: Research at the Main Banks in the Central Region of Romania

This paper’s purpose is to illustrate the impact of word of mouth advertising on a Banks’ portfolio of clients and ultimately how that impacts the banks’ portfolio. This research was based upon a quantitative marketing survey carried out in the Central Region of Romania using online questionnaires....

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Bibliographic Details
Main Author: Elena Lidia Melnic
Format: Article
Language:English
Published: The Bucharest University of Economic Studies Publishing House 2019-11-01
Series:Journal of Emerging Trends in Marketing and Management
Subjects:
Online Access:http://www.etimm.ase.ro/RePEc/aes/jetimm/2019/ETIMM_V01_2019_88.pdf