Mental, physical and social health problems of call centre workers

Mental, physical and social health problems of call centre workers

Background: Call centre workers in BPO face unique occupational hazards - mental, physical and psychosocial. Material & Method: A sample 100 call centre workers of both sexes and from two cities Pune and Mumbai were surveyed by both qualitative and quantitative methods for the above health pr...

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Bibliographic Details
Main Authors: P Bhuyar, A Banerjee, H Pandve, P Padmnabhan, A Patil, S Duggirala, S Rajan, S Chaudhury
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2008-01-01
Series:Industrial Psychiatry Journal
Subjects:
Call centre
Health hazards
BPO
Online Access:http://www.industrialpsychiatry.org/article.asp?issn=0972-6748;year=2008;volume=17;issue=1;spage=21;epage=25;aulast=Bhuyar

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http://www.industrialpsychiatry.org/article.asp?issn=0972-6748;year=2008;volume=17;issue=1;spage=21;epage=25;aulast=Bhuyar

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