Training appropriate customer experience management model with emphasis on related indicators in banking education system

The purpose of this research is to design and train an appropriate customer experience management model with an emphasis on related indicators in banking services. The research method used in this research is qualitative. The technique used to collect information and analyze data was also determined...

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Bibliographic Details
Main Authors: Ebrahim Heshmati, Hamid Reza Saeednia, Ali Badizadeh
Format: Article
Language:fas
Published: Iranian Educational Research Association 2018-03-01
Series:پژوهش در نظام‌های آموزشی
Subjects:
Online Access:https://www.jiera.ir/article_65005_d2d42b34bc1191df86ce0493eff560d1.pdf