Exploring Switching Intentions Among Generation Z Smartphone Users: A Push-Pull-Mooring Framework Analysis of Factors Across Smartphone Segments

This research uses the Push-Pull-Mooring Framework to explore the factors influencing smartphone users’ switching intentions, whether between levels of smartphone types within the same brand or across different brands. Using online survey data from 141 Generation Z Smartphone users in Jakarta, resp...

Full description

Bibliographic Details
Main Authors: Choo Ling Suan, Alice Reyna Gondokusumo, Hardijanto Saroso, Diena Dwidienawati, Dicky Hida Syahchari
Format: Article
Language:English
Published: University of Wollongong 2023-11-01
Series:Australasian Accounting, Business and Finance Journal
Subjects:
Online Access:https://ro.uow.edu.au/aabfj/vol17/iss5/6/