The Impact of Service Quality and Brand Image Through Passenger Satisfaction During New Normal Pandemic Covid -19
Service quality in a service company is very important and becomes a reference for good or bad companies in serving their customers so that they are able and create customer satisfaction for the company. And a good brand image will produce and the formation of a good reputation for the company withi...
Main Authors: | , , , , , , |
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Format: | Article |
Language: | Indonesian |
Published: |
Institut Ilmu Sosial dan Manajemen STIAMI
2023-03-01
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Series: | Majalah Ilmiah Bijak |
Subjects: | |
Online Access: | https://ojs.stiami.ac.id/index.php/bijak/article/view/2703 |