Client-provider interaction: understanding client experience with family planning service providers through the mystery client approach in India
The benefits of employing a rights-based approach in family planning (FP) programmes have made the client’s rights to informed choices and quality care an essential part of any such programme. client-provider interaction is one of the critical components of the quality of care (QoC) framework of FP....
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2020-01-01
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| Series: | Sexual and Reproductive Health Matters |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/26410397.2020.1822492 |