Client-provider interaction: understanding client experience with family planning service providers through the mystery client approach in India
The benefits of employing a rights-based approach in family planning (FP) programmes have made the client’s rights to informed choices and quality care an essential part of any such programme. client-provider interaction is one of the critical components of the quality of care (QoC) framework of FP....
Main Authors: | Ankita Shukla, Rajib Acharya, Abhishek Kumar, Arupendra Mozumdar, Kumudha Aruldas, Niranjan Saggurti |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2020-01-01
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Series: | Sexual and Reproductive Health Matters |
Subjects: | |
Online Access: | http://dx.doi.org/10.1080/26410397.2020.1822492 |
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