Client-provider interaction: understanding client experience with family planning service providers through the mystery client approach in India

The benefits of employing a rights-based approach in family planning (FP) programmes have made the client’s rights to informed choices and quality care an essential part of any such programme. client-provider interaction is one of the critical components of the quality of care (QoC) framework of FP....

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Bibliographic Details
Main Authors: Ankita Shukla, Rajib Acharya, Abhishek Kumar, Arupendra Mozumdar, Kumudha Aruldas, Niranjan Saggurti
Format: Article
Language:English
Published: Taylor & Francis Group 2020-01-01
Series:Sexual and Reproductive Health Matters
Subjects:
Online Access:http://dx.doi.org/10.1080/26410397.2020.1822492

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