Analysis of Innovation Performance for Retail Banking Industry With the Hybrid Fuzzy Decision-Making Approach
This study aims to evaluate the innovation performance of the Turkish banking industry. For this purpose, eight different financial and nonfinancial criteria are identified as a result of literature review. Moreover, five biggest Turkish deposit banks are selected as alternatives. Interval type 2 fu...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
SAGE Publishing
2020-05-01
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Series: | SAGE Open |
Online Access: | https://doi.org/10.1177/2158244020927425 |