Non-financial factors affecting the operational performance of hospitality companies: Evidence from Vietnam

Non-financial factors including quality of services, the flexibility of a company, utilization of resources, and market orientation are regarded as significant determinants that enhance the profitability-based performance of a service company or a hotel. The study investigated the interaction betwee...

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Bibliographic Details
Main Authors: Trung Kien Phan, Thi Hong Thuy Nguyen, Thu Ha Dang, Van Thuan Tran, Kim Ngoc Le
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2021-10-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/15690/PPM_2021_04_Phan.pdf