Workplace interpersonal conflicts among the healthcare workers: Retrospective exploration from the institutional incident reporting system of a university-affiliated medical center.

OBJECTIVE:There have been concerns about the workplace interpersonal conflict (WIC) among healthcare workers. As healthcare organizations have applied the incident reporting system (IRS) widely for safety-related incidents, we proposed that this system might provide a channel to explore the WICs. ME...

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Main Authors: Jih-Shuin Jerng, Szu-Fen Huang, Huey-Wen Liang, Li-Chin Chen, Chia-Kuei Lin, Hsiao-Fang Huang, Ming-Yuan Hsieh, Jui-Sheng Sun
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2017-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC5293271?pdf=render