How Service Innovation Boosts Bottom Lines

In the national quest for ground-breaking R&D discoveries and inventions, service innovation is frequently ignored at considerable cost to an organization’s bottom line and a nation’s productivity. For the fact is that innovation applied systematically to all activities outside of R&D can ma...

Full description

Bibliographic Details
Main Authors: Claude Legrand, Rob LaJoie
Format: Article
Language:English
Published: Carleton University 2013-09-01
Series:Technology Innovation Management Review
Subjects:
Online Access:http://timreview.ca/sites/default/files/article_PDF/LegrandLaJoie_TIMReview_September2013.pdf