Social-media platforms and its effect on digital marketing activities

This paper deals with the topic of social networks and how it can be used for marketing/brand communication activities to get closer to the customer and also be able to response faster to customer complains, dissatisfaction or positive feedbacks. In detail the paper reviews the development of social...

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Bibliographic Details
Main Authors: S. Lesidrenska, Ph. Dicke
Format: Article
Language:English
Published: Sumy State University 2012-03-01
Series:Marketing i Menedžment Innovacij
Subjects:
Online Access:http://mmi.fem.sumdu.edu.ua/sites/default/files/mmi2012_1_44_52.pdf
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author S. Lesidrenska
Ph. Dicke
author_facet S. Lesidrenska
Ph. Dicke
author_sort S. Lesidrenska
collection DOAJ
description This paper deals with the topic of social networks and how it can be used for marketing/brand communication activities to get closer to the customer and also be able to response faster to customer complains, dissatisfaction or positive feedbacks. In detail the paper reviews the development of social networks and it emphasizes the power of those networks among customers.
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spelling doaj.art-3ee91bda546544d0ac6a3e5f1635d99e2024-02-02T19:48:18ZengSumy State UniversityMarketing i Menedžment Innovacij2218-45112012-03-01314452Social-media platforms and its effect on digital marketing activitiesS. LesidrenskaPh. DickeThis paper deals with the topic of social networks and how it can be used for marketing/brand communication activities to get closer to the customer and also be able to response faster to customer complains, dissatisfaction or positive feedbacks. In detail the paper reviews the development of social networks and it emphasizes the power of those networks among customers.http://mmi.fem.sumdu.edu.ua/sites/default/files/mmi2012_1_44_52.pdfmarketing communicationsocial networksocial-media platformInternet-marketing
spellingShingle S. Lesidrenska
Ph. Dicke
Social-media platforms and its effect on digital marketing activities
Marketing i Menedžment Innovacij
marketing communication
social network
social-media platform
Internet-marketing
title Social-media platforms and its effect on digital marketing activities
title_full Social-media platforms and its effect on digital marketing activities
title_fullStr Social-media platforms and its effect on digital marketing activities
title_full_unstemmed Social-media platforms and its effect on digital marketing activities
title_short Social-media platforms and its effect on digital marketing activities
title_sort social media platforms and its effect on digital marketing activities
topic marketing communication
social network
social-media platform
Internet-marketing
url http://mmi.fem.sumdu.edu.ua/sites/default/files/mmi2012_1_44_52.pdf
work_keys_str_mv AT slesidrenska socialmediaplatformsanditseffectondigitalmarketingactivities
AT phdicke socialmediaplatformsanditseffectondigitalmarketingactivities