Developing Brand Ambassadors: The Role of Brand-centred HRM

In this paper, we propose the role of brand-centered human resource management (HRM) in supporting the internal branding initiative toward the development of brand ambassadors in organizations. By brand ambassadors, we mean employees who are not necessarily involved in sales or marketing job, but w...

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Bibliographic Details
Main Authors: Ahmad Said Ibrahim Al-Shuaibi, Faridahwati Mohd Shamsudin, Norzalita Abd Aziz
Format: Article
Language:English
Published: EconJournals 2016-10-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/3225