Factors which influence the length of an out-of-hours telephone consultation in primary care: a retrospective database study

Factors which influence the length of an out-of-hours telephone consultation in primary care: a retrospective database study

<p>Abstract</p> <p>Background</p> <p>Given the increasing use of telephone consultation it is important to determine the factors which influence the length of a telephone consultation.</p> <p>Method</p> <p>Analysis of 128717 telephone consultatio...

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Bibliographic Details
Main Authors: Mohammed Mohammed A, Clements Gill, Edwards Elaine, Lester Helen
Format: Article
Language:English
Published: BMC 2012-11-01
Series:BMC Health Services Research
Subjects:
Telephone consultation
Duration
Efficiency
Nurse practitioner
General practitioner
Out-of-hours
After-hours
Emergency care
Primary care
Telephone
Triage
Online Access:http://www.biomedcentral.com/1472-6963/12/430

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http://www.biomedcentral.com/1472-6963/12/430

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