Sentiment analysis to support business decision-making. A bibliometric study

Sentiment analysis to support business decision-making. A bibliometric study

Customer feedback on online platforms is an unstructured database of growing importance for organizations, which, together with the rise of Natural Language Processing algorithms, is increasingly present when making decisions. In this paper, a bibliometric analysis is carried out with the intention...

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Bibliographic Details
Main Authors: J. A. Aguilar-Moreno, P. R. Palos-Sanchez, R. Pozo-Barajas
Format: Article
Language:English
Published: AIMS Press 2024-01-01
Series:AIMS Mathematics
Subjects:
social media
big data
business decision-making
data mining
opinion mining
sentiment mining
bibliometric analysis
multicriteria decision-making
Online Access:https://www.aimspress.com/article/doi/10.3934/math.2024215?viewType=HTML

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https://www.aimspress.com/article/doi/10.3934/math.2024215?viewType=HTML

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