Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks

Digital influencers play an essential role in determining information diffusion during crisis events. This paper demonstrates that information diffusion (retweets) on the social media platform Twitter (now X) highly depends on digital influencers’ number of followers and influencers’ location withi...

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Main Authors: Shohil Kishore, Amy Errmann
Format: Article
Language:English
Published: Australasian Association for Information Systems 2024-01-01
Series:Australasian Journal of Information Systems
Subjects:
Online Access:https://journal.acs.org.au/index.php/ajis/article/view/4429
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author Shohil Kishore
Amy Errmann
author_facet Shohil Kishore
Amy Errmann
author_sort Shohil Kishore
collection DOAJ
description Digital influencers play an essential role in determining information diffusion during crisis events. This paper demonstrates that information diffusion (retweets) on the social media platform Twitter (now X) highly depends on digital influencers’ number of followers and influencers’ location within communication networks. We show (study 1) that there is significantly more information diffusion in regional (vs. national or international) crisis events when tweeted by micro-influencers (vs. meso- and macro-influencers). Further, study 2 demonstrates that this pattern holds when micro-influencers operate in a local location (are located local to the crisis). However, effects become attenuated when micro-influencers are situated in a global location (outside of the locality of the event). We term this effect ‘influencer network compression’ – the smaller in scope a crisis event geography (regional, national, or international) and influencer location (local or global) becomes, the more effective micro-influencers are at diffusing information. This shows that those who possess the most followers (meso- and macro-influencers) are less effective at attracting retweets than micro-influencers situated local to a crisis. As online information diffusion plays a critical role during public crisis events, this paper contributes to both practice and theory by exploring the role of digital influencers and their network geographies in different types of crisis events.
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spelling doaj.art-40a99598ead14a8aa0ece5d6939161512024-01-30T05:57:25ZengAustralasian Association for Information SystemsAustralasian Journal of Information Systems1326-22382024-01-012810.3127/ajis.v28.4429Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer NetworksShohil Kishore0Amy Errmann1The University of AucklandAuckland University of Technology Digital influencers play an essential role in determining information diffusion during crisis events. This paper demonstrates that information diffusion (retweets) on the social media platform Twitter (now X) highly depends on digital influencers’ number of followers and influencers’ location within communication networks. We show (study 1) that there is significantly more information diffusion in regional (vs. national or international) crisis events when tweeted by micro-influencers (vs. meso- and macro-influencers). Further, study 2 demonstrates that this pattern holds when micro-influencers operate in a local location (are located local to the crisis). However, effects become attenuated when micro-influencers are situated in a global location (outside of the locality of the event). We term this effect ‘influencer network compression’ – the smaller in scope a crisis event geography (regional, national, or international) and influencer location (local or global) becomes, the more effective micro-influencers are at diffusing information. This shows that those who possess the most followers (meso- and macro-influencers) are less effective at attracting retweets than micro-influencers situated local to a crisis. As online information diffusion plays a critical role during public crisis events, this paper contributes to both practice and theory by exploring the role of digital influencers and their network geographies in different types of crisis events. https://journal.acs.org.au/index.php/ajis/article/view/4429information diffusionpublic crisis eventsdigital influencersinfluencer network compressioncomputationally intensive methods
spellingShingle Shohil Kishore
Amy Errmann
Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
Australasian Journal of Information Systems
information diffusion
public crisis events
digital influencers
influencer network compression
computationally intensive methods
title Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
title_full Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
title_fullStr Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
title_full_unstemmed Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
title_short Doing Big Things in a Small Way: A Social Media Analytics Approach to Information Diffusion During Crisis Events in Digital Influencer Networks
title_sort doing big things in a small way a social media analytics approach to information diffusion during crisis events in digital influencer networks
topic information diffusion
public crisis events
digital influencers
influencer network compression
computationally intensive methods
url https://journal.acs.org.au/index.php/ajis/article/view/4429
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