The Three-Dimensional Approach of Total Quality Management, an Essential Strategic Option for Business Excellence
In a complex and dynamic business environment, managers widely appeal to modern methods and techniques that would help them cope with the competition and offer their customers new, attractive, good quality products and services and at competitive prices. In this context, total quality management is...
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Format: | Article |
Language: | English |
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Academy of Economic Studies of Bucharest
2017-02-01
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Series: | Amfiteatru Economic |
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Online Access: | http://www.amfiteatrueconomic.ro/temp/Article_2594.pdf |