Interactions: A Study of Office Reference Statistics

<b>Objective</b> – The purpose of this study was to analyze the data from a referencestatistics-gathering mechanism at Colorado State University (CSU) Libraries. It aimedprimarily to better understand patron behaviours, particularly in an academic librarywith no reference desk.<br>...

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Bibliographic Details
Main Authors: Naomi Lederer, Louise Mort Feldmann
Format: Article
Language:English
Published: University of Alberta 2012-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/12282/14029