Public Attitude to Urban Public Transportation Services in Jember, Indonesia
In this current condition, people’s interest in using public transportation in Jember is decreasing with a low load factor value below 50%. It can be caused by the quality of services provided by service providers to the satisfaction of public transport users. Importance-Performance Analysis (IPA) m...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Brawijaya
2022-04-01
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Series: | Civil and Environmental Science Journal |
Subjects: | |
Online Access: | https://civense.ub.ac.id/index.php/civense/article/view/349 |