Pengukuran Kualitas Layanan di Universitas Kristen Indonesia (UKI)
The purpose of this study was to determine the service quality that was held by UKI based on student’s perceptions. The method used in this study is the survey method on UKI’s students using questionnaires. The statement in the questionnaires were arrange based on the five dimensions of service qual...
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| Format: | Article |
| Language: | English |
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Bina Nusantara University
2012-11-01
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| Series: | Binus Business Review |
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| Online Access: | https://journal.binus.ac.id/index.php/BBR/article/view/1366 |