The Effect of Environmentally Sustainable Practices on Hotel Guests’ Satisfaction and Retention
It is not unexpected that hotel guests are now demanding for products and services that are. environmentally friendly following the increased awareness of the importance of environmental sustainability. Accordingly, many hotels’ management are working hard to adopt and implement environmentally sust...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
AfricaJournals
2024-03-01
|
Series: | African Journal of Hospitality, Tourism and Leisure |
Subjects: | |
Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_17_13_1_149-158.pdf |