Automation Bias and Complacency in Security Operation Centers

The volume and complexity of alerts that security operation center (SOC) analysts must manage necessitate automation. Increased automation in SOCs amplifies the risk of automation bias and complacency whereby security analysts become over-reliant on automation, failing to seek confirmatory or contra...

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Bibliographic Details
Main Authors: Jack Tilbury, Stephen Flowerday
Format: Article
Language:English
Published: MDPI AG 2024-07-01
Series:Computers
Subjects:
Online Access:https://www.mdpi.com/2073-431X/13/7/165