289 Helpline Services Before, During, and After the COVID-19 Pandemic: A Time Series Analysis

OBJECTIVES/GOALS: This study examined patterns in helpline call data as the COVID-19 pandemic evolved including the impact of stay-at-home orders, relaxing of restrictive orders, and stages of vaccine uptake, as well as differences in call volume by Chicago neighborhood health indicators. METHODS/ST...

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Bibliographic Details
Main Authors: Grace Cua, David Segovia, Jim Poole, Devyani Gore, Jennifer McGowan-Tomke, Alexa James, Ben Frank, Marc Atkins
Format: Article
Language:English
Published: Cambridge University Press 2022-04-01
Series:Journal of Clinical and Translational Science
Online Access:https://www.cambridge.org/core/product/identifier/S2059866122001595/type/journal_article