Factor Analysis of Passengers’ Satisfaction at “RIGA International Airport”

The aim of the paper is to determine complex factors influencing passengers’ satisfaction at RIGA International Airport (Latvia). Theoretical evidence was examined and factor analysis was carried out to identify the main groups of factors affecting passengers’ satisfaction at the Airport. The findin...

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Bibliographic Details
Main Authors: Paramonovs Sergejs, Ijevleva Ksenija
Format: Article
Language:English
Published: Riga Technical University Press 2015-08-01
Series:Economics and Business
Subjects:
Online Access:https://doi.org/10.1515/eb-2015-0007