Factor Analysis of Passengers’ Satisfaction at “RIGA International Airport”
The aim of the paper is to determine complex factors influencing passengers’ satisfaction at RIGA International Airport (Latvia). Theoretical evidence was examined and factor analysis was carried out to identify the main groups of factors affecting passengers’ satisfaction at the Airport. The findin...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Riga Technical University Press
2015-08-01
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Series: | Economics and Business |
Subjects: | |
Online Access: | https://doi.org/10.1515/eb-2015-0007 |