Virtual Racism Rears its Head: Uncovering Librarian Bias in E-mail Reference Services. A review of: Shachaf, Pnina, and Sarah Horowitz. “Are Virtual Reference Services Color Blind?” Library & Information Science Research 28.4 (Sept. 2006): 501‐20.
<b>Objective</b> – To examine whether librarians provide equitable virtual reference services to diverse user groups.<br><b>Design</b> – Unobtrusive method of defined scenarios submitted via e-mail.<br><b>Setting</b> – Twenty‐three Association of Resea...
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| Format: | Article |
| Language: | English |
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University of Alberta
2007-06-01
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| Series: | Evidence Based Library and Information Practice |
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| Online Access: | http://ejournals.library.ualberta.ca/index.php/EBLIP/article/view/229/407 |