Intermediary's Elicitation and Patron's Retrieval Satisfaction
An elicitation is a verbal request for information reflecting one's interests, concerns or perplexities in conversation. Elicitation behavior in studies of information retrieval interaction is, in fact, the micro-level of information-seeking behavior in which the user and the intermediary excha...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
National Taiwan University
2003-12-01
|
Series: | Journal of Library and Information Studies |
Subjects: | |
Online Access: | https://jlis.lis.ntu.edu.tw/files/journal/j20-1.pdf |