Intermediary's Elicitation and Patron's Retrieval Satisfaction
An elicitation is a verbal request for information reflecting one's interests, concerns or perplexities in conversation. Elicitation behavior in studies of information retrieval interaction is, in fact, the micro-level of information-seeking behavior in which the user and the intermediary excha...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
National Taiwan University
2003-12-01
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| Series: | Journal of Library and Information Studies |
| Subjects: | |
| Online Access: | https://jlis.lis.ntu.edu.tw/files/journal/j20-1.pdf |