Gap analysis of service quality at Innibos Arts Festival
Events, specifically festivals, have experienced significant growth in South Africa over the past ten years in size, numbers, diversity and popularity (Van Zyl, 2011). Arts festivals have become a feature in the South African cultural landscape and long term success and sustainability of th...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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AfricaJournals
2014-01-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: |
http://www.ajhtl.com/uploads/7/1/6/3/7163688/article_25_vol._3_2_july_2014.pdf
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