Research of the net promoter score dependence on ergonomic parameters and usability for web-application

The article is devoted to assessing the impact of ergonomic parameters and usability on the net promoter score for the digital content management system. In particular, the problems of the web-application, the dependence of users' loyalty on the quality of ergonomic parameters, and, as a result...

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Bibliographic Details
Main Authors: I. F. Kirinovich, D. V. Antsiushenia, K. D. Yashin
Format: Article
Language:Russian
Published: Educational institution «Belarusian State University of Informatics and Radioelectronics» 2019-06-01
Series:Doklady Belorusskogo gosudarstvennogo universiteta informatiki i radioèlektroniki
Subjects:
Online Access:https://doklady.bsuir.by/jour/article/view/945