Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Panderman Coffeee Shop di Masa Pandemi Covid-19

Pengaruh Harga dan Kualitas Pelayanan terhadap Kepuasan Pelanggan Panderman Coffeee Shop di Masa Pandemi Covid-19

This study aims to analyze the effect of price and service quality of waiters on customer satisfaction. The research method used in this research is the quantitative method. The data collection instrument used was a questionnaire. The dependent variable in this study is the Customer Satisfaction var...

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Bibliographic Details
Main Authors: Stella Alvianna, Ika Husnita, Syarif Hidayatullah, Alwin Lasarudin, Estikowati Estikowati
Format: Article
Language:English
Published: Research Center and Case Clearing House, Sekolah Tinggi Manajemen PPM 2021-06-01
Series:Journal of Management and Business Review
Subjects:
price
service quality
customer satisfaction
covid-19
Online Access:https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/286

Internet

https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/286

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